So Much For Helping You Prosper

<p>This Morning my mother(who's been with Absa for many years) spent 3 hours in the bank trying to find out why she cannot swipe her card at any till and she is only able to withdraw at the atm (incurring bank charges ofcourse). The teller we spoke to Beulah Thomas if i remember correctly, told my mom that its not her fault(the consultants fault) that she chose to come into the bank and making herself late for her shift at work. Absa has the ****** nerve to be treating their customers with such disrespect. Then after not finding out why the card cannot swipe she just told my mother to so see enquiries (After 3 hours! ) and all she could do was close the account and then issue a new card which will cost R150. The cheek! Absa is just a bunch of ******* and deserve to be shut down as a bank. My mother will not be paying R150 for a new card and i will definately make sure that the charges for every withdrawl is refunded to her account. We will be taking our business elsewhere, whether it bothers you guys or not. Bunch of ****** disrespectful idiots and yes, im refering to the old woman Beulah. Sort out your staff please!</p>