SO DISAPPOINTED IN ABSA!!!!

I am a client of ABSA for about 10 years now and I have been paying a premium monthly for Credit Life. This entails assistance for when you get retrenched. I was retrenched and I gave ABSA the letter. They declined my application. The letter clearly states that there was a restructuring in the company and a reduction of departments. I had to re-apply for any positions that were available. I app**** for 4 posts and I was unsuccessful. The company then advised me that: 1. There were no other available posts for me 2. They have extended the voluntary severance package deadline and since, there were no posts available, I can take the severance. I had no choice but to do so, because this gave me the opportunity to get more money to survive on- until I can find another job. ABSA is not looking at it this way at all and they are making it seem as if I just took the severance without even trying to save my job!!! ABSA- DO YOU REALLY THINK I WANTED TO LOSE MY JOB WHEN THIS ECONOMY IS SO BAD??? I tried to save my job, but sadly it did not work out!!! Why can't each situation be looked at differently? Go ahead ABSA and blacklist me because I cannot afford to pay you at all and even when I find a job, I will not consider paying you- after all that you have done to a loyal client!!!