So angry with the service

<p>I have R650 debit from my account ( which i dont understand) by the way..i called the call centre and i stayed close to an hour , i was holding on the line talking to Tholakele when my line was cut and i still have no resolution.. </p> <p>i need someone to explain to me why i was charged this much .. Tholakele apparently cannot view the whole 12 months ( on my accout ) which is soo irritating because this is the information i need to make sende of this charge... someone call me ASAP!!!</p>