CW
Caitlin W

1 reviews | Active since Mar 2015

08 Sept 2015, 13:11

Snotty Customer Service

I left Absa 2 years ago and interestingly enough today I get an SMS saying I owe Absa money. I have received ZERO communication, of any form, from Absa in close on 2 years. I therefore phoned the Call centre when I got told I owe money on the account (that should have been closed) and not so politely telling me that this is not their problem and I have to pay. It is also not Absa's problem that I have received no communication and told that \obviously Absa is correct". Needless to say"

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Replies (1)
Absa
Absa's reply08 Sept 2015, 14:59
Official
Hello CaitW23,


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd