1 reviews | Active since Dec 2011
I had to go and exchange rands for euros at Absa for my trip. I was going to do it at Cresta but I had to go past Northgate anyway and had other errands to run there. The experience was extremely unpleasant. Firstly the consultant was not friendly to me and looked down her nose at me when I got there, then she spoke to me like I was an idiot because I asked a few questions about fields on the forms. Then because I was not exchanging much money, she went back to fetch it and her and a colleague had a laugh in hearing distance from me at my expense. So I left feeling like the downtrodden by this person when this is my holiday I have saved up for and worked hard to have, only to have some snobby person with no grace whatsoever make me feel that way. I'll never ever go back to the Northgate Absa ever again. It's not worth being made to feel that way.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
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