WB
Willem B

1 reviews | Active since Jun 2010

26 Sept 2017, 09:26

Sneaky deals with partners in Rewards programme

On the 21st of September I received a SMS informing of a 15% discount AND a 2,5% cash back deal at Hirsch's. I immediately headed over to Hirsch's website and checked out a freezer I was considering buying. After identifying one, I made my calculations on the supposedly "15% discount and the 2.5% cash back. After organising a bakkie to collect the said freezer, I headed early Monday morning to Hirsch's home store closest to me, which is 40Km form my home. Got there only to discover, the price has been increased the day before the "15% discount" This is misleading and deceiving. I feel conned. I am very disappointed that ABSA partnered with such deceiving people. Now, the day AFTER the special, the price was lowered again.

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Replies (1)
Absa
Absa's reply26 Sept 2017, 10:22
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please will you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette