Sneaky charges on a so called free Prosperity bank account

<p>Last month a received a new Charges Statement from Absa and was assured that as I had a deposit there would be no charges and this was for information only, This month they have actually charged me and then have given me a 56% rebate. In the past <em> I only paid a monthly charge of R40.00. How can they change the way they operate without giving their customers a chance to object and move their account?></em></p>