SMS to replace yo debit card for free

Item: Absa
Rating: 2
Author: Armand S

You receive a SMS to say your debit card expire and if you replace the card before the date supply it will be for free. I have done so and I was told that the card will be for free. There was also a note on my account that the replacement will be free. Now I saw on my statement I am bill for it.

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Replies (1)

Absa's replyOfficial

05 Jan 2016, 13:41

Hello Armandsteynar,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa's reply05 Jan 2016, 13:41

Official