1 reviews | Active since Jun 2016

03 Jun 2016, 11:22

SMS to email verification

<p>Its over a month that ABSA has not changed my SMS based verification to e-mail based. Over phone ABSA says go to branch and at branch its can only be done by the phone. Even the branch manager could not help.</p>

0
Replies (1)
Absa
Absa's reply22 Jun 2016, 10:48
Official

Dear Customer

Thank you for your email.

We apologise for the delayed response. Kindly advise if your matter has been resolved.

Absa is committed to service excellence and we sincerely apologise for any inconvenience you may have suffered as a result of this incident.

Kind regards

Claudette Lewis

Best regards,