CL
Colette L
1 reviews | Active since Jul 2019
22 Oct 2020, 18:58
SMS reminders
Kindly desist from sending sms reminders. I am well aware of my responsibilities. Considering what is going on in the world, I am sure all your clients know what is expected and don't need your constant sms messages & reminders to add to their already stressful lives.
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Absa's replyOfficial
23 Oct 2020, 10:51Dear Colette Lemmer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Absa's reply23 Oct 2020, 10:51
Official
Dear Colette Lemmer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care