Slowest Insurance company yet

Good day to you<br> <br> I would just like to air my opinion on the absolutely poor service of dealing with absa insurance division. The lack of commitment to its clients must be a reflection of the employees they hire to handle a claim (i.e Vikash Lazarus). In all honesty no insurance company should take a month and half to sort out a simple claim. The poor lack of information and response by the handling officer is not what you would expect from such a well established entity such as ABSA bank. The time and money I have wasted fruitlessly on the phone to get just a little bit of information can not be given back to me. It is truly unprofessional. <br> <br> Furthermore because of all the time wasted by the senior officer ('Vikash Lazarus', who by the way is more difficult to reach than the President of South Africa) will now result in me being stranded without a vehicle for the days until my own vehicle is returned to me. <br> <br> Thanking you again for making an already bad experience even worse