JB
Jano B

1 reviews | Active since Oct 2012

07 Dec 2016, 22:55

Slowest Bank I've ever dealt with/ Bad service

<p>I'm waiting for ABSA to get back to me about the fact that I'm not getting benefits I'm paying for. I have a student account and get freebies each month. Or I'm supposed to at least. Whenever I call that number *120*3475# or whatever the number is, I am told I'll get an SMS with the voucher codes. The SMS never arrives. So either you fix this tomorrow or I'm closing my account and reporting Absa for *****. Thank you.</p>

0
Replies (1)
Absa
Absa's reply08 Dec 2016, 09:15
Official

Dear Jano

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd