AT
Andri T

1 reviews | Active since Dec 2017

19 Dec 2017, 12:29

Slow service to clients

We are awaiting a consultant at absa branch first uitenhage, and then despatch branch. Sitting here is one consultant. Some people waiting from 8am-11am and two clients moved. I mean waiting 3hours just to open a account is ridiculous. Wow!! I really do feel for the elderly that have to wait or stand so long to be helped because they cant plan better to have enough staff for clients.

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Replies (1)
Absa
Absa's reply19 Dec 2017, 12:57
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette