BF
Byron F

1 reviews | Active since Aug 2014

30 Jul 2015, 13:26

Slow/Service delivery

48 hours ago I tried opening a business banking account with Absa Bank, Centurion. To date I have received no response and the consultant is blaming a piloting system. This is the second incident with Absa bank as the bank in Centurion Mall cannot issue bank statements because of a server that is down. I went twice to the Centurion Mall for a statement and the server is always down.<br> <br> Can someone in Absa Management do something about this pathetic service and no service delivery. The consultant does not even respond to telephone calls or she does not give feedback. Right now I am trying to phone her and she is not in her office. Time 13h16.<br> <br>

0
Replies (1)
Absa
Absa's reply30 Jul 2015, 14:43
Official
Hello fawcusb@,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd