SLOW SERVICE AND MINIMAL CONSULTANT

Item: Absa
Rating: 1
Author: Ntebo M

Good morning,

I have been on the quey since when the bank was opening.

I don't even have hope that will receive service in need due to loadshedding taking place at 14:00.

It is month end and the bank only operate with two consultant.

It is always the case why where blacks are serviced not taken serious, it differs with branches closer to whites.

Can the responsible managers have a review on the matter.

Regards

Helpful (0)

Replies (1)

Absa's replyOfficial

03 May 2023, 12:10

Dear Ntebo

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.

RegardsPravesh BejayAbsa Bank Group Customer Care

Absa's reply03 May 2023, 12:10

Official