BS
Babalwa S
1 reviews | Active since Oct 2019
23 Jan 2020, 13:56
Slow Service
I have been calling ABSA everyday since Tuesday regarding my application and I keep being told that I will be called back by a consultant. Can SOMEONE PLEASE just call me back regarding Case no. C-***6
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
23 Jan 2020, 15:32Dear Babalwa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply23 Jan 2020, 15:32
Official
Dear Babalwa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
BS
Babalwa S's updateReviewer Update
23 Jan 2020, 15:49Hi Busani
Thank you for calling back and prompt response, I was unavailable as I was on the line with one of your colleagues and I am very happy with the service received from them. They have resolved my query
Thank you to Nosipho and Portia for the prompt and good service you guys have taken away my misery Thanks a mil ladies
Thank you for calling back and prompt response, I was unavailable as I was on the line with one of your colleagues and I am very happy with the service received from them. They have resolved my query
Thank you to Nosipho and Portia for the prompt and good service you guys have taken away my misery Thanks a mil ladies
BS
Babalwa S's update23 Jan 2020, 15:49
Reviewer Update
Hi Busani
Thank you for calling back and prompt response, I was unavailable as I was on the line with one of your colleagues and I am very happy with the service received from them. They have resolved my query
Thank you to Nosipho and Portia for the prompt and good service you guys have taken away my misery Thanks a mil ladies
Thank you for calling back and prompt response, I was unavailable as I was on the line with one of your colleagues and I am very happy with the service received from them. They have resolved my query
Thank you to Nosipho and Portia for the prompt and good service you guys have taken away my misery Thanks a mil ladies