Slow service

<p>I am disappointed and really heart broken to share this story. I transferred money via internet banking to a benefficiary, the money never went through. i called absa and they told me to log a call by sending an email, which i did. Its been two weeks and i have heard nothing from ABSA bank. I have been calling the almost every day and each day they ask me to resend my email, which i do and still nothing comes of it. Money has gone out of my account but never reached the recepient and ABSA aint taking my query serious.. I am truly disappointed in the service i have recieved</p>