rA
rudi A
1 reviews | Active since Apr 2013
30 Sept 2019, 11:44
Slow service
Pathetic service from business banker Logan September.Logan September | Relationship Executive | Absa Stellenbosch | Absa Retail and Business Banking Tel +27 (0)21 *** | Mobile +27 (0)82 *** | Email ***
Our accountant Gail is continually complaining about slow service from Logan when at FNB and previous ABSA business banker transactions happened instantly after email is sent or call is made. I have been ccd in some mails and it takes ages for Logan to respond.
Could we please get a different banker as he is making it impossible to bank.
We are at the point of moving banks if this continues. Company name: Chemtoll pty ltd
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Absa's replyOfficial
30 Sept 2019, 17:00Dear Rudi
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply30 Sept 2019, 17:00
Official
Dear Rudi
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management