KJvR
Karla Janse van Rensburg
1 reviews | Active since Mar 2009
09 Nov 2018, 07:20
Slow service
It took 40 min for the customer service department of the Hillcrest Absa branch to change my address on their system. The clerk scanned my documents at least 6 times, something about their system losing information. This is unacceptable and my time was wasted. I think it is time you rethink your computer system.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
09 Nov 2018, 11:47 Hi Karla, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply09 Nov 2018, 11:47
Official
Hi Karla, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,