Slow service

am from the ABSA branch in Gezina at the help service centre. one had to wait 45 minutes to get assistance from only two consultant while customers we were more than 12. the other staff were busy roaming around while we were waiting for the service and I had to leave before I can get any help from the bank. this is not acceptable we are the one bringing business to you but we find it difficult to get help as one can not wait for more than 30 minute to get help. can you please get competent people to assist us or employ more staff so we can get help as quick as possible.