AP
Annatjie P
1 reviews | Active since Mar 2012
14 Jun 2022, 06:03
SLOW SERIVCE AT NATIONAL DECEASED ESTATES
Deceased Estate Department - very slow service. Estate reported 13 April 2022 Followed up by us on 6 May, 13 May, 27 May, 31 May and 6 June 2022. Still not finalized. Waiting for COB as on date of death and payments.
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Absa's replyOfficial
14 Jun 2022, 09:40Dear Annatjie Pretorius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply14 Jun 2022, 09:40
Official
Dear Annatjie Pretorius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw