MD
Mbulelo D

1 reviews | Active since May 2011

19 Dec 2016, 14:27

Slow respond for the Refund

<p>Good day Absa,</p> <p> </p> <p>Please note that there was a distribution error where Absa vehicle received more than their debt review instalment and the other creditors were short paid so you have to refund the money back for our perusal.</p> <p> </p> <p>Absa Vehicle Finance was paid R3584.55 instead of the normal debt review instalment of R2385.00</p> <p> </p> <p>R1 199.55 must be refunded back and I have attached the bank statement together with the ID number to confirm where the money must be refunded to, I have spoke to Zero Debt and they told me they have done everthing on their side the only delay in on ABSA, please assist with this refund, this has taken so long, When I try to call ABSA they always they its in process for how long I do not know.</p> <p> </p> <p> </p>

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Replies (2)
Absa
Absa's reply20 Dec 2016, 09:55
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply20 Dec 2016, 09:55
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,