Slow immediate internet payment
Why is immediate payments made via absa bankapp so slow? Absa says it only reflect after 24hours.....That is pathetic..... To say the least! It used to go through immediately in the past? Not anymore! Absa must wake up... Why do you guys at Absa think you only get one star on Hellopeter.com......because you are not performing..... And the public must know about it. Absa is expensive and not giving deserving service for the money they charge! I am looking for a new bank after 50 years with Absa... Initially Trust Bank!
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Absa's replyOfficial
10 Jun 2020, 09:42Dear Johann Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care
Best regards,
Absa's reply10 Jun 2020, 09:42
Official
Dear Johann Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,Lebogang Masiane Group Customer Care
Kind regards,Lebogang Masiane Group Customer Care
Best regards,