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Thato L
1 reviews | Active since Oct 2012
24 Jul 2020, 12:50
Slow Customer Service
I logged a call with ABSA and they still haven't given me feedback. The case number is C-***2
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Replies (2)
Absa's replyOfficial
24 Jul 2020, 14:54Dear Thato Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply24 Jul 2020, 14:54
Official
Dear Thato Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
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Thato L's updateReviewer Update
25 Jul 2020, 13:254 hours have long passed and still no feedback?
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Thato L's update25 Jul 2020, 13:25
Reviewer Update
4 hours have long passed and still no feedback?