Slow and frustrating Credit Card application process

I App**** for a Credit Card on the 2nd of June 2023, and submitted all the necessary documents to mycardapplication@absa…. and the absadocs@i-talk... . I havent Had any responses . Whenever I call I’m told different stories and I keep getting smses that i should submit my documents, which I did. Very Slow and frustrating process. One of the consultants mentioned that they needed to verify my banking details, almost 6 days later .