KS
Kingsley S
1 reviews | Active since Jan 2022
30 Nov 2022, 18:19
Slow administration from Absa
Good day 3 times on the last 4 week's I have updated my parents address details on the App but they haven't corrected them The problem is when they ask for verification ones gives wrong details Not sure why so slow to act Gtgs Kingsley
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Absa's replyOfficial
01 Dec 2022, 08:30Dear Kingsley Stone Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply01 Dec 2022, 08:30
Official
Dear Kingsley Stone Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,