LPBM
Lerato Pertuel Bonny Mashego
1 reviews | Active since Feb 2015
02 Jun 2021, 09:10
Sloppy bank
I have just opened a new bank account with absa thinking I’m gonna get better service than FNB then when I went to collect my card I was told I have to queue with people who are there for real banking needs, just to collect cards. Sloppiness, the incompetence that is absa. Queuing for hours to collect a card. What ******* . Already regretting joining this bank
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Absa's replyOfficial
02 Jun 2021, 11:17Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply02 Jun 2021, 11:17
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,