SIX MONTHS AND QUERY NOT RESOLVED. What are you doing all day Basani Hlungwane?

PLEASE REFER TO MY PREVIOUS REVIEW MID DECEMBER 2024

My profile is still blocked. SIX MONTHS AND IT IS STILL BLOCKED.

I emailed my ID to get it unblocked but NO. These delightful individuals keep on doing nothing other than pulling a salary at the end of each month. Of course they are not going to resolve your problems.

I called this morning to decrease my credit card limit. I was told that my profile was blocked. I asked to be put through to the complaints department but of course the complaints number just loops back into the usual number, options and uninterested individuals who sit and do nothing all day.

I am aware that all banks are equally useless but ABSA seems to take delight in messing you around and everyone would agree that SIX MONTHS to resolve something when you are not a government employee or institution is a bit much. Basani Hlungwane is the individual who was dealing with this and who obviously is more interested in anything other than in doing her job.