BM
BONGANI M

1 reviews | Active since Jul 2014

04 Jan 2017, 12:45

SITTING WITH MY REFUND MONEY

<p>ABSA's CLIENTS BRAND ONLINE HAVE BEEN DRAGGING THEIR FEET TO REFUND ME MY MONEY AFTER THEY FAILED TO DELIVER.THE REFUND WAS PROCESSED YESTERDAY BEFORE 16:00 VIA VCS AND VCS HAS CONFIRMED THAT THEY RELASED THE FUNDS IT IS JUST ABSA THAT IS SITTING WITH MY MONEY.I JUST DO NOT UNDERSTAND WHY ABSA DOES NOT RELEASE THE FUNDS.I HAVE BEEN WATING FOR THIS MONEY FROM BRANDS ONLINE SINCE 28/12/2016 AND NOW ABSA IS SITTING WITH IT.</p>

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Replies (1)
Absa
Absa's reply04 Jan 2017, 15:52
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd