Sitting on the money

I made a payment to another bank's bank account on 12 March, unknowingly that specific account has been closed at 1 March. The bank on both sides informed me that I don't need to worry as the payment will reverse within 3weeks time.

However, 3 months later I am still fighting with Absa to get any payments coming through. I really get the thinking that they are dragging the process out to try and optimize on interest of the amount. I have been in contact with everyone that is suppose to be able to help, but I get a very casual response and no feeling of urgency for any of the losses that are due to me. I have to constantly phone in to follow up on details and every time it is a delay upon another delay.

I really think the bulk Absa has become to clumsy for itself. Think carefully when you choose a bank and you want a bank to take care of your finances