Sitting in the dark because of Absa

I am currently sitting in the dark because of Absa, I can't buy electricity because my internet banking has been blocked. My internet banking was blocked by them due to a 'suspicious' transaction where I was trying to send a Cashsend of R150 to a relative that desperately needed the money urgently. This is the second time this is happening in a space of 1 month having to miss work and run to a branch because of this. What is the point of internet banking if I have to run to a branch for a R150 transaction. Maybe it's time for me to switch banks. I'm so disappointed.