DF
Duane F
1 reviews | Active since Mar 2013
20 Feb 2016, 01:26
Sitting in the dark
Dear Absa. You say that you do immediate payments but this was not the case tonight, when I really needed you to do intimidate payments from Absa to Absa. I made a payment to Prepaid24 at around 23h30 but still just before 24h00 the money still didn't reflect on Prepaid24's account. It is now 01h25 and I'm still waiting for the smss to come through with my tokens. Even made a second payment if something \happened\" (or rather didn't happen) with the first payment. "
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Replies (1)Absa's replyOfficial
22 Feb 2016, 10:56Hello dpfrost@live,
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply22 Feb 2016, 10:56
Official
Hello dpfrost@live,
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
