Sindy Hlasa for a "team leader" your attitude with clients needs a lot of work!

A lady by the name of Sindy Hlasa has zero customer service s****, is rude and stuck up. its call centre consultants with this attitude that will spread bad word of mouth to potential customers! She honestly needs to learn how to be professional and not get personal I have the right to be personal as soon as ABSA is deciding to ***** MY MONEY and refuse to give me a refund over a situation I have no control over! I will never bank with ABSA the service at the branches is ridiculous now even when you call in?