PZ
Pam Z

1 reviews | Active since Nov 2012

10 Feb 2018, 16:06

Sindi the teller at Sourlthgate and her manager

Today I went to make a deposit. Whilst there I also requested to for my mortgage settlement statement, it's when Sindi referred back to customer service to collect a number. When I asked for her manager she burst with laughter that annoyed me. When he manager came she was still giggling and the way she called the Manager "mani" just to prove to me that they've a beyond professional relationship. If that's the service you provide through your employees that have zero customer service orientation and surely they should not be servucing us. DISGUSTED

0
Replies (1)
Absa
Absa's reply12 Feb 2018, 10:33
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd