Sincerely, I'm frustrated

<p>This morning my bank card was ****** and all money withdrawn from my account. I proceeded to call the helpline to stop my card and waited 15 minutes for an operator to cancel the card. I eventually went to the nearest branch and was presented with more disappointing service through waiting for long periods of time, when eventually I was able to speak to someone. After filling in many forms I was said that I was finished and able to go. I then went to the police station without knowledge that more paperwork was required from the bank and after waiting once again I had to go back to the bank. </p> <p> </p> <p>After experiencing such a traumatic event and then having to put up with appalling service is terribly frustrating. </p>