1 reviews | Active since May 2017

06 May 2017, 22:06

SIM CARD SWAP ****

<p>WARNING TO ALL VODACOM AND ABSA CUSTOMERS:<br />Dear Friends. My wife is another victim of the current "SIM card swapping" ****. Absa bank account cleared of all funds! If you suddenly experience loss of cellphone signal - take care! ******* SIM swap takes place and ********* gets hold of the OTP (one time password) to transact on your bank account. Immediately phone your service provider (Vodacom mostly involved) to check on your SIM card and Absa to stop online banking. Neither Vodacom nor Absa could give any explanation or solution. This is very real. Good luck!</p>

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Replies (1)
Absa
Absa's reply08 May 2017, 19:07
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. There are two portfolio's on the wife's profile. Please indicate to which account the ***** took place to log a formal complaint.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,