Silverton manager insulting and clueless investigating consultants bad service ever.

Absa remains the most unreliable and pathetic bank, my dispute was never resolved instead Absa calls me and tell me that their consult explained all fees on my account and that am lying when I said I didn't know that I will be charged over R2k for banking fees, their manager in Silverton called me and told me that He believed his consultant. Absa charged me over R2000 for banking fees which I have no clue of and no one told me about this expensive charges how the **** can I take such an expensive service am not mad and will never be mad...