BM
Brenda M
1 reviews | Active since Oct 2014
13 Nov 2020, 09:15
Silence on claim
Absa sent me SMSs reminding me that as a premium bank account holder I have retrenchment cover. I have since went to the Sandridge branch to put a claim through and was advised that I would be called back. To date, no one has called nor responded to my follow-up messages.
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Absa's replyOfficial
13 Nov 2020, 13:21Dear Mihlava, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Nov 2020, 13:21
Official
Dear Mihlava, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd