Sign a contract; then Absa makes its own rules and does not debit acc because extra paid

<p>Case Ref No. ********** . Your latest correspondence : "... account was paid in advance from May, that is the reason why the debit orders were not requested until October. The debit order system only requests an amount when it is due, in your case the system showed the amounts in advance. " .</p> <p>I already understand what was said and is what I explained in my 1st email ot Actionline. What I also said was I was not in agreement.</p> <p> </p> <p>I would like to know :</p> <p>1. Does it explicitly state on the credit agreement that if my account is in a positive balance, the debit order will not run?<br />2. If the answer to the above is not ‘Yes”, is this a breach of contract? </p> <p>Please refer to my email reply to Kgomotso</p>