PG
Peter G
1 reviews | Active since Dec 2019
01 Sept 2023, 11:09
Sigh
When you phone in and they just drop the call without even assisting. My Standard bank account was debitted for R2100.00 so the money has left my account but i have not seen it being allocated to my Credit card. The money did not reflect after it went out of my Standard Bank Account.
Please i need feedback on this as it is urgent. Also i am still in need of the correct details as i want to pay in another payment towards my account THE CORRECT DETAILS ARE NEEDED
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Replies (2)
Absa's replyOfficial
01 Sept 2023, 15:05Dear Peter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply01 Sept 2023, 15:05
Official
Dear Peter Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
PG
Peter G's updateReviewer Update
17 Nov 2023, 06:48Hi yet again I have done payment and yet again now I need to follow up with Absa to allocate my payment. Why is this happening every single month that I pay in funds? It's ridiculous how long it takes you to allocate the funds.
And every month I'm posting on hello Peter as something there is not lekker
And every month I'm posting on hello Peter as something there is not lekker
PG
Peter G's update17 Nov 2023, 06:48
Reviewer Update
Hi yet again I have done payment and yet again now I need to follow up with Absa to allocate my payment. Why is this happening every single month that I pay in funds? It's ridiculous how long it takes you to allocate the funds.
And every month I'm posting on hello Peter as something there is not lekker
And every month I'm posting on hello Peter as something there is not lekker