PG
Peter G
1 reviews | Active since Dec 2019
26 May 2023, 16:11
Sigh.
I made a payment from my account. An immediate payment which I paid for. Now it went off on my account from which I paid but has not yet been allocated to my credit card.
Something doesn't seem right.
Helpful (0)
Replies (2)0
Replies (2)PG
Peter G's updateReviewer Update
27 May 2023, 08:55Good day.
Attached is the POP that I paid my credit account.
I have paid R10 000 into the account number provided by *********** staff ***. It's on phone record I want my recording
This is my first payment made on the account/card number
Since I've paid my account the money has left my standard bank account confirmed with Standard bank but yet my 10 000 payment is still not reflecting on my credit card account with Absa as *********** staff gave me old details.
Find attached proof of payment and update my ****ing account how I feel now I'd rather just close it as this is not how I want to do business with Absa. Get your **** together so that a person can do his ****ing payments and actually see the payments reflect 10k is a lot of ****ing money and I want to see the payment in my credit account! Why does Absa not give me the correct details? Why do I need to go through this **** now to get my account updated. Absa is at fault and the ****ing staff they employ.
Fix my ****ing account NOW!
REGARDSPETER JAMES GRIESEL***
Attached is the POP that I paid my credit account.
I have paid R10 000 into the account number provided by *********** staff ***. It's on phone record I want my recording
This is my first payment made on the account/card number
Since I've paid my account the money has left my standard bank account confirmed with Standard bank but yet my 10 000 payment is still not reflecting on my credit card account with Absa as *********** staff gave me old details.
Find attached proof of payment and update my ****ing account how I feel now I'd rather just close it as this is not how I want to do business with Absa. Get your **** together so that a person can do his ****ing payments and actually see the payments reflect 10k is a lot of ****ing money and I want to see the payment in my credit account! Why does Absa not give me the correct details? Why do I need to go through this **** now to get my account updated. Absa is at fault and the ****ing staff they employ.
Fix my ****ing account NOW!
REGARDSPETER JAMES GRIESEL***
PG
Peter G's update27 May 2023, 08:55
Reviewer Update
Good day.
Attached is the POP that I paid my credit account.
I have paid R10 000 into the account number provided by *********** staff ***. It's on phone record I want my recording
This is my first payment made on the account/card number
Since I've paid my account the money has left my standard bank account confirmed with Standard bank but yet my 10 000 payment is still not reflecting on my credit card account with Absa as *********** staff gave me old details.
Find attached proof of payment and update my ****ing account how I feel now I'd rather just close it as this is not how I want to do business with Absa. Get your **** together so that a person can do his ****ing payments and actually see the payments reflect 10k is a lot of ****ing money and I want to see the payment in my credit account! Why does Absa not give me the correct details? Why do I need to go through this **** now to get my account updated. Absa is at fault and the ****ing staff they employ.
Fix my ****ing account NOW!
REGARDSPETER JAMES GRIESEL***
Attached is the POP that I paid my credit account.
I have paid R10 000 into the account number provided by *********** staff ***. It's on phone record I want my recording
This is my first payment made on the account/card number
Since I've paid my account the money has left my standard bank account confirmed with Standard bank but yet my 10 000 payment is still not reflecting on my credit card account with Absa as *********** staff gave me old details.
Find attached proof of payment and update my ****ing account how I feel now I'd rather just close it as this is not how I want to do business with Absa. Get your **** together so that a person can do his ****ing payments and actually see the payments reflect 10k is a lot of ****ing money and I want to see the payment in my credit account! Why does Absa not give me the correct details? Why do I need to go through this **** now to get my account updated. Absa is at fault and the ****ing staff they employ.
Fix my ****ing account NOW!
REGARDSPETER JAMES GRIESEL***
Absa's replyOfficial
29 May 2023, 08:24Dear Peter Griesel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply29 May 2023, 08:24
Official
Dear Peter Griesel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareNthabiseng Sibande