rR
rochellecoe R

1 reviews | Active since Mar 2017

26 Nov 2018, 14:28

Sick and tired of no service

I am such a unhappy client. This year has been the worst with Absa. I had unknown places take debit orders off my account.... After numourus visits to the branch and stop the orders on the app it still goes on!! This is UNACCEPTABLE!!!! I have then stop using my account due to this for a month now and it still goes on. I have R3900 to pay in banking fees?????? Hell no I will not pay this as I have been trying to stop this forever now.!!!! Please do something about this or I will really take this further and make sure everyone knows about the service one gets at ABSA....

How are you going to fix this????

Please email me on ********** I need assistance ASAP

Mr Emile-Jacques Van Der Merwe

0
Replies (2)
Absa
Absa's reply27 Nov 2018, 10:42
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please be advised that Absa will NOT divulge any of your information to a 3rd party as it is against the Code of Banking Practice.
Regards
Claudette 

Absa
Absa's reply27 Nov 2018, 11:18
Official
Dear Mr Van der Merwe my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.