1 reviews | Active since Feb 2010
Sick and tired
To: The manager<br> ( accounts ABSA homeloans)<br> <br> I am sick and tired of dealing with you and your *********** staff. I have three ABSA bonds and I pay R1 000 a month more than I should every month. I am a few years a head of payment on two of the properties. <br> <br> Yet every two months I get snotty phone calls and letters asking why I am not paying money into my bond accounts. <br> <br> Almost a year ago Absa decided to change my account to a cheque account and assured me all the bonds were changed as well. Three months later I received a call from Absa homeloans asking me why I have stopped paying money into my bond.<br> <br> Upon investigation I discovered that Absa homeloans was paying two amounts into one bond account, one amount to my second bond account and nothing into my third bond account. I had to then waste my time and money going into the bank to sort it out.<br> <br> Three months later SURPRISE SURPRISE I receive yet another phone call asking me why I decided to stop paying my bond account. Again I had to waste my time and money going back to the bank to sort out Absa homeloans mistake for the second time.<br> <br> Would you believe it, last week the phone calls and letters start again beca
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
