DB
Dennis B
1 reviews | Active since Apr 2016
06 Feb 2023, 11:27
Should I move?
I app**** for Finance and even told them not to use anybody else but my Bank, ABSA. Today they got back to me with a shocking interest rate, even with my excellent credit record and good standing? I am not able to get hold of anybody to discuss this, as I am not happy at all. Then I will let them apply at all the other banks, and the one that gives the best, I will close my accounts and move to that bank.
Not happy at all! Can someone please look into this and give a better rate?
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Replies (2)
Absa's replyOfficial
06 Feb 2023, 16:36Dear Dennis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply06 Feb 2023, 16:36
Official
Dear Dennis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa's replyOfficial
06 Feb 2023, 17:43Dear Dennis Thank you for taking my call. As per your request due to the load-shedding, I will call you in the morning. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply06 Feb 2023, 17:43
Official
Dear Dennis Thank you for taking my call. As per your request due to the load-shedding, I will call you in the morning. Kind regards,Vanessa CroweGroup Customer Care