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STEALER S
1 reviews | Active since Nov 2020
23 Nov 2020, 16:12
SHORTFALL APPLICATION FOR CLIENT-LOAN ***
Requested assistance with a shortfall application on behalf of a client and no positive feedback received, since our first email dated 27 October 2020
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Absa's replyOfficial
24 Nov 2020, 10:19Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you provide us with more information, when you say you requested shortfall application on behalf of a client what do you mean.Is the person you are requesting for an Absa client?Are you a representative of that person?What kind of shortfall is requested? Please respond to my questions, I will be expecting your response for further assistance.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you provide us with more information, when you say you requested shortfall application on behalf of a client what do you mean.Is the person you are requesting for an Absa client?Are you a representative of that person?What kind of shortfall is requested? Please respond to my questions, I will be expecting your response for further assistance.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply24 Nov 2020, 10:19
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you provide us with more information, when you say you requested shortfall application on behalf of a client what do you mean.Is the person you are requesting for an Absa client?Are you a representative of that person?What kind of shortfall is requested? Please respond to my questions, I will be expecting your response for further assistance.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with a valid ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you provide us with more information, when you say you requested shortfall application on behalf of a client what do you mean.Is the person you are requesting for an Absa client?Are you a representative of that person?What kind of shortfall is requested? Please respond to my questions, I will be expecting your response for further assistance.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,