Short staffed and unhelpful

On Friday 4 December I left my work to get a new card at Absa Cleary Park. I thought that it would be a quick in and out thing as it was early but when I got there, there was a long queue at enquiries as well as at the tellers. I then realized that there is only 1 consultant at enquiries and 1 teller. Other irate clients asked for the manager who wasnt there and only got in at 10am. After standing in a queue for 1 and a half hours I was told that they dont have any cards in stock and they were unable to help me. I am still without a card and am hugely inconvenienced. The service at Cleary Park branch is appalling.