Shockingly poor service

<p>I have had to come home and cut my trip short to stand in endless queues at Absa bank. None of the numerous branches I have been to have been able to help. In three years I'm yet to use my online banking because the bank cannot correct my details. Before I left I implored them to have everything set up so that I may seemlessly transact online. I got to the other side of the world only to find that they were sending my RVN to my South African number it took months before they could set it up and have it sent to my email address. The accounts I had asked to be linked to my online banking were not. After coming home and approximately a month of standing in queues this has still not been rectified. Despite escalating this problem to the ombudsman I am still waiting for a resolution. The inefficiency of their customer service has contributed to me being in debt now. This is such a small issue that has morphed in to huge problem.</p>