Shocking threat from customer service

Guys. I don’t get it. I have been with Absa for 20 years. I have many accounts with the bank but about six years ago opened an FNB account because they refused to give me a bond (note my first bond was with them too and that was almost paid off when I purchased a new home). Today I get a call because I paid my credit card later than the 25 of last month. I paid and I always pay three times the amount. Never the less a very cheeky lady called to inform me that I better be careful because if I pay later than that my credit score will be affected. Really. I have not even used half of my allocated credit. Horrible service Absa. I’m out of there with all my accounts and all my loyalty. I don’t bank with losers.