SHOCKING SHOCKING SHOCKING

small wall collapsed with rains. 2 months before assessor came , looked very confused and said he could not visualize wall. Claims clerk who never responded to my mails finally said that they would send an engineer. I said for such a small job , not worth it . Then ABSA offered claim settlement which was so low that it did not cover raw materials so i rejected their offer. Then after putting pressure was told that claim was rejected. This took 3 months and being a loyal client for over 30 years i think the way this was handled was SHOCKING . LOOKING FOR A DECENT INSURANCE COMPANY