Shocking Service & no Response COVID-19 Relief

Item: Absa
Rating: 1
Author: Loura T

We have been a SMME and Absa client for 19 years. We app**** for Covid-19 debt relief on OD repayment and business home loan, to date I have not had any response nor acknowledgement, we app**** 11 April 2020. We have a very small business and have not been able to trade since 27 March 2020. Both debit orders has gone off and was returned due to no funds in the account.

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Replies (1)

Absa's replyOfficial

11 May 2020, 10:13

Dear Loura

Thank you for bringing this matter to our attention. Kindly provide us with your account numbers for both Overdraft as well as business home loan to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.

Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd

Absa's reply11 May 2020, 10:13

Official